Terms and Conditions
1. Scope
(1) These General Terms and Conditions apply to all contracts between SOLVRA Studios and the customer in connection with our services in the field of web design and related services.
(2) Any differing terms and conditions of the customer shall not be recognized unless SOLVRA Studios expressly agrees to their validity in writing.
2. Services
(1) SOLVRA Studios offers services in the areas of web design, user interface design, website development and optionally consulting, maintenance and other digital services.
(2) The exact scope of services will be determined by the individual offer or contract.
(3) Changes to the scope of services require the written consent of both parties.
3. Conclusion of the contract
(1) Offers from SOLVRA Studios are non-binding and subject to change.
(2) A contract is concluded by written confirmation or by SOLVRA Studios commencing work.
4. Customer's duty to cooperate
(1) The customer undertakes to provide all information, documents and content necessary for the performance of the services in a timely and complete manner.
(2) Delays resulting from a lack of cooperation are not the responsibility of SOLVRA Studios.
5. Remuneration and terms of payment
(1) The remuneration is based on the individually agreed offer. All prices are in Swiss francs (CHF) and exclude VAT, unless otherwise stated.
(2) Unless otherwise agreed, invoices are payable within 30 calendar days from the invoice date without deduction.
(3) In the event of late payment, SOLVRA Studios is entitled to demand default interest in accordance with the statutory provisions and to suspend further services until full payment has been received.
6. Copyrights and usage rights
(1) All rights to concepts, designs, source codes and other work results remain with SOLVRA Studios unless expressly agreed otherwise.
(2) Upon full payment of the agreed remuneration, the customer shall receive a simple, non-transferable right of use for the contractually agreed use.
(3) Any further use, in particular modification, duplication or transfer to third parties, requires the written consent of SOLVRA Studios.
7. Defects and Liability
(1) SOLVRA Studios provides its services with professional and technical diligence.
(2) The customer shall inspect the services provided immediately upon delivery and shall promptly notify the customer in writing of any recognizable defects.
(3) Liability is limited to intent and gross negligence. In cases of slight negligence, SOLVRA Studios is only liable for breaches of essential contractual obligations.
(4) Liability for indirect damages or lost profits is excluded to the extent permitted by law.
8. Acceptance
(1) Acceptance shall take place after completion of the agreed services by written confirmation from the customer or by implied use of the website.
(2) If no express acceptance takes place within 10 calendar days after delivery, the service shall be deemed to be approved.
9. Contract duration and termination
(1) Project contracts shall end upon completion of the commissioned services.
(2) Fixed-term contracts (e.g. maintenance, support) may be terminated in writing with 30 days' notice to the end of the month, unless otherwise agreed.
(3) The right to terminate the contract without notice for good cause remains unaffected.
10. Confidentiality and Data Protection
(1) Both parties undertake to maintain confidentiality regarding all information that becomes known to them in the course of their cooperation.
(2) SOLVRA Studios is committed to complying with Swiss data protection laws, in particular the Federal Act on Data Protection (FADP). Further information can be found in our privacy policy.
11. Jurisdiction and applicable law
(1) Swiss law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) The place of jurisdiction for all disputes is the registered office of SOLVRA Studios, unless the customer is a consumer within the meaning of the law.
Status: Wil SG, August 30, 2025