Data protection

Privacy Policy

1. General

The protection of your personal data is important to us. In this privacy policy, we inform you about how we at SOLVRA Studios, Alessandro Grande & Filip Lazic, based in Wil SG, Switzerland, collect, process and store personal data – in accordance with the revised Swiss Federal Act on Data Protection (nDSG).

This privacy policy applies to the use of our website solvrastudios.ch as well as to communication with us via email, contact form or other channels.

2. Responsible body

SOLVRA Studios
Alessandro Grande & Filip Lazic
Bronschoferstrasse 29
9500 Wil SG
Switzerland
Email: alessandro.grande@solvrastudios.ch
Web: solvrastudios.ch

3. Collection and purpose of data processing

We collect and process personal data only if this is legally permitted or if you have given your consent. The following data may be collected:

First name Name
E-mail address
Telephone number
Company name
Content from the contact form or emails
IP address and browser data (when visiting the website)

Purpose of data processing:

Communication and offer preparation
Project execution
Website analysis and improvement of user-friendliness
Compliance with legal requirements

4. Data sharing

We do not share personal data with third parties, except when:

this is necessary for the fulfillment of the contract (e.g. with hosting partners)
They have expressly consented
a legal obligation exists

5. Hosting and log files

Our website is hosted by a Swiss hosting provider. For security reasons, this provider automatically stores so-called log files, which may contain the following information:

IP address
Date and time of access
browser and operating system used
pages visited

This data will not be combined with other data sources and will only be used for technical monitoring.

6. Cookies & Tracking

We use cookies on our website to improve user-friendliness. Cookies are small text files that are temporarily stored in the browser.

If we use web analytics tools such as Google Analytics or similar services, we will obtain your explicit consent via a cookie banner. You can disable or delete cookies in your browser at any time.

7. Your rights (data subject rights)

According to the nDSG (National Data Protection Act), you have the following rights:

Information: You can request information about your data stored with us at any time.
Correction: You can have incorrect or incomplete data corrected.
Deletion: You can request the deletion of your data, provided there is no legal obligation to retain it.
Objection: You can object to the processing of your data, insofar as this is legally permissible.

Please direct your inquiries to: info@solvra.ch

8. Data security

We take appropriate technical and organizational measures to protect your data from loss, unauthorized access or misuse.

9. Storage period

Personal data is stored only as long as it is necessary for the respective purposes – or as long as statutory retention periods exist.

10. Changes

We reserve the right to amend this privacy policy at any time. The current version published on our website always applies.

Status: Wil SG, August 30, 2025

From idea to finished website – this is how a project works at SOLVRA Studios.

Transparent processes are crucial for successful collaboration. Therefore, a clearly structured project process is important.

Typical sequence of events:

Analysis of the initial situation and objectives
Concept and structure
Design with a focus on user guidance
Technical implementation
Testing and optimization
Launch and optional support

The customer is actively involved, knows the project's status at all times, and can make informed decisions.

The goal is not a "beautiful website", but a solution that provides measurable support – be it through inquiries, sales or trust.

A clear process saves time, costs, and misunderstandings.

Why are so many online shops not profitable?

Many online shops launch, but only a few become sustainably profitable. This is rarely due to the product itself, but almost always to fundamental structural flaws.

A common mistake is a lack of focus. Shops try to be "for everyone" and end up not clearly addressing anyone. Visitors don't immediately understand what's on offer and why they should buy from them.

Another important point is user experience. Long loading times, unclear navigation, or complicated checkout processes often lead to abandoned purchases going unnoticed.

Legal uncertainties also play a role. Missing or unclear information regarding data protection, returns, or payment methods reduces trust, particularly in the Swiss market.

What successful shops do differently:

Clear positioning and target group
Clear page structure and unambiguous calls to action.
Mobile optimization and fast loading times
Trust signals (ratings, clear contact options, legal transparency)

A profitable online shop doesn't happen by chance, but through strategic decisions before and after the launch.

Anyone who is unsure whether their own shop meets these basic requirements will benefit from a neutral analysis before making major investments.

What does a professional online shop really cost?

The question of costs is valid and complex at the same time. An online shop is not a one-time expense, but a long-term project.

Cost factors include:

Concept and planning
Design and user guidance
Technical implementation
Payment and shipping integration
Legal adjustments
Maintenance, updates and security

Inexpensive modular systems appear attractive at first glance, but often cause limitations in terms of customization, performance, or scalability.

A professionally implemented shop costs more, but offers:

better user experience
higher conversion
long-term flexibility
lower risk

What matters is not the starting price, but the return on investment .

A transparent cost overview before the project begins creates clarity for both sides.